Post by Laura Kiritsy
Earlier this month we unveiled GLAD Answers, a reboot of our Legal Info Line, the information and referral service GLAD has run since the organization was founded. After 35 years, it was time to freshen things up a bit. Given that these days many people contact us by email and live chat, the idea of an “Info Line,” which conjures up a telephone in the minds of most, seemed a bit outdated. The name GLAD Answers better encapsulates what this service does: no matter how you get in touch with us, if you’ve got questions we’ve got answers.
Personally, I
love the clever construction of GLAD Answers. As Carisa Cunningham, our director of
public affairs and education is fond of saying, “It’s a noun! It’s a verb!”
Along with the snappy new
name and this awesome new logo,
we’ve added some other new features that will enable
us to help more people throughout New England who have questions or concerns
about their legal rights as LGBT people :
·
An enhanced live chat function
·
Use of an interpretation service for non-English
speakers
